Contact

Contact Grace & Loannes

We’re here to help with questions about our products, sizing, orders, delivery, returns or anything else related to your shopping experience.

Customer Support

Email: graceandloannesofficial@gmail.com

You can also use the contact form below. Please include your order number when contacting us about an existing order.

We aim to respond to customer enquiries within 1–2 business days. Messages received during weekends or public holidays may be answered on the next business day.

Returns

Please contact us before returning an item. Do not send products to our registered office unless we have specifically instructed you to do so.

For return eligibility and instructions, please read our Refund and Return Policy.

Shipping

For production times, estimated delivery periods and tracking information, please read our Shipping Policy.

Business Information

Grace & Loannes is operated by Grace and Loannes Ltd.

Company registration number: SC899696

Registered office:
5 South Charlotte Street
Edinburgh, Scotland
EH2 4AN
United Kingdom

Please note: Our registered office is not a customer-facing shop or an automatic returns address.