Return & Refunds

We want you to feel confident shopping with Grace & Loannes. Because our pieces are made to order, we’re unable to accept returns or exchanges simply for a change of mind or incorrect size selection. Please check the product details and size guide carefully before ordering.

If your item arrives damaged, defective, or incorrect, please contact us with your order details and photos of the issue. We’ll review it and work with you on the appropriate solution, which may include a replacement or refund.

If you have any questions before placing an order, please contact us. We’re happy to help.